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* RaaS: Offering resale-as-a-service for brands like Everlane and Madewell. They helps merchants monetize returns. As e-commerce grows, so will this channel.
James Reinhart • Lessons in Process Power
Like everything else, this concept is being tested brutally by the Covid-19 pandemic. Rent the Runway, the fashion rental service, has had to rethink its plans as fewer Americans commute to offices or attend fancy events. Joymode, which rented out thousands of products, from electronics to margarita machines, closed. Uber rides — which were suppose... See more
Dan Frommer • Would you subscribe to these shoes?
Beyond amassing megabucks, the Webvan entrepreneurs seemed to do everything right. Backed by experienced venture-capital investors, the company raced to build vast automated warehouses and bought fleets of delivery trucks while building an easy-to-use website. Webvan hired a seasoned CEO from the consulting industry. What’s more, most initial custo
... See moreSteve Blank • The Startup Owner's Manual: The Step-by-Step Guide for Building a Great Company
SoftBank brashly poured billions of dollars into “tech-enabled businesses” with large CapEx requirements, like WeWork and a dog walking company, Wag, and pushed them to grow fast. That’s how we found ourselves in the situation we did at Breather, faced with a competitor that pursued growth to the exclusion of unit economics.
Packy McCormick • Masa Madness
The subscription model Soho House has been perfecting for a quarter of a century has suddenly become one of the hottest trends on Wall Street, due to the success of companies from Netflix to Dollar Shave Club.