They May Forget What You Said, But They Will Never Forget How You Made Them Feel – Quote Investigator®
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They May Forget What You Said, But They Will Never Forget How You Made Them Feel – Quote Investigator®
poeple will forget what you said, but they will not forget how you you made them feel
Put another way, if you want to have a successful conversation with someone, you don’t have to ask them about their worst memories or how they prepare for telephone calls. You just have to ask them to describe how they feel about their life—rather than the facts of their life—and then ask lots of follow-ups.
Charles Duhigg • Supercommunicators
The poet Maya Angelou famously said people will forget what you said and what you did, but they’ll never forget how you made them feel.
Carmine Gallo • The Storyteller's Secret: From TED Speakers to Business Legends, Why Some Ideas Catch On and Others Don't
“words do not matter, because meaning is often felt, not said.”