The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

What You Do Is Who You Are: How to Create Your Business Culture

Ben Horowitz

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The Amazon Way: 14 Leadership Principles Behind the World's Most Disruptive Company

John Rossman

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What You Do Is Who You Are: How to Create Your Business Culture

Ben Horowitz • 1 highlight

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Uncommon Service: How to Win by Putting Customers at the Core of Your Business

Frances Frei

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Worth Doing Wrong

Arnie Malham

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Powerful: Building a Culture of Freedom and Responsibility

Patty McCord • 1 highlight

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