This research reveals the power of good listening in smoothing out disagreements. When people engage in high-quality listening, it can create a sense of connection and comfort for the speaker. This, in turn, seems to prompt speakers to think more deeply about their perspective, resulting in a noticeable reduction in attitude differences. Our findi

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Documentary filmmaker Valarie Kaur on listening:

“Deep listening is an act of surrender. We risk being changed by what we hear.

When I really want to hear another person’s story, I try to leave my preconceptions at the door and draw close to their telling. I am always partially listening to the thoughts in my own head when others are speaking, so I c... See more