We’ve automated the hands. We’re automating the heads. What’s left is the heart: presence, commitment, and care. That’s the third labor — relational labor — the work machines can’t replicate because they can’t relate in the truest sense of the word.

One “must” for this week

The skills we think make us irreplaceable might not be the ones that actually do.

In a candid interview, AI researcher Karina Nguyen reveals that while artificial intelligence is mastering traditionally valued 'hard skills' like analysis and writing, it's struggling with human abilities we often take for granted.

Her insight a... See more