added by sari · updated 2y ago
The online grocery discovery problem
- Hundreds of food retailers now partner with e-commerce fulfillment companies like Instacart and Shipt to manage the logistics of their delivery and pickup services. But in offloading those operations to third parties, grocers have also outsourced much of the customer experience. They're also ceding control of valuable data about online shopping beh... See more
from To own or not to own delivery? Grocers reassess the Instacart dilemma. by Grocery Dive
sari added
- 2. Re-inventing the consumer experience of grocery shopping
from 🥕 Key Learnings From our Webinar on Grocery by Alexandre Dewez
Lillian Sheng added
- While same-day delivery and free returns are eroding much of the rest: we’ve now reached the point that it’s not clear that there is anything that cannot be bought online. But actually, the real barrier now is often not touching it, but knowing about it. These are things where a lot of the role of a physical shop is curation, recommendation and dem... See more
from The Facebook of ecommerce — Benedict Evans by Benedict Evans
Darren LI added