The Legibility and Control Trap
For years, pressing Save every few minutes felt like a small act of control. When autosave appeared, it took a bit of time for me to trust it but once it proved reliable, my reflex to manually keep hitting the save button simply went away.
The Legibility and Control Trap
In the mobile era, we claim to want chronological feeds with controls and knobs, but metrics and studies repeatedly show that once algorithmic feeds just worked, we universally prefer them to any manual controls.
And in the AI era, today we look for citations and reasoning traces because models mostly work but still need oversight. As reliability... See more
And in the AI era, today we look for citations and reasoning traces because models mostly work but still need oversight. As reliability... See more