how they know when people are credible: “They practice what they preach.” “They walk the talk.” “Their actions are consistent with their words.” “They put their money where their mouth is.” “They follow through on their promises.” “They do what they say they will do.”

Researchers point out that “questioning is a uniquely powerful tool” that promotes the exchange of ideas and fosters learning, promotes innovation, and builds rapport and trust.

they want to be part of the vision development process. As

Exemplary leaders don't hoard their power; they give it away so that others can excel.

common themes that bring meaning to work and life:17 Integrity: Pursuing values and goals congruent with their own Purpose: Making a significant difference in the lives of others Challenge: Doing innovative work Growth: Learning and developing professionally and personally Belonging: Engaging in close and positive relationships Autonomy: Determinin

Recognition is most effective when it is highly specific and given soon after the appropriate behavior.

leaders who want to attract and retain talent, especially during challenging times, must engage in deep conversations with others about what brings meaning to them, their work, and the workplace.

THE LEADERSHIP CHALLENGE has always been about how people go about mobilizing others to want to make extraordinary things happen.

To feel in control of their own work lives (back to feeling “powerful”), people need to be able to engage in nonroutine action, exercise independent judgment, and make decisions that affect how they do their work, without having to check with someone else.