The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (J-B Leadership Challenge: Kouzes/Posner)
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The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations (J-B Leadership Challenge: Kouzes/Posner)

Model the Way Titles are granted, but it's your behavior that is followed and earns you respect.
Metaphors influence what people think,
how they know when people are credible: “They practice what they preach.” “They walk the talk.” “Their actions are consistent with their words.” “They put their money where their mouth is.” “They follow through on their promises.” “They do what they say they will do.”
The key that unlocks the door to opportunity is constantly generating small wins and learning from experience.
When people don't feel overwhelmed by a task, their energy goes into getting the job done instead of wondering, “How will we ever solve that problem?”
people always need to know the “why” for what they are being asked to do.
Significance: Feeling trusted and validated as persons
Every setback was just a temporary obstacle to making it all happen.
To Set the Example, you need to: Live the shared values Teach others to model the values