‘The Internet Is Broken’: @ev Is Trying to Salvage It (Published 2017)

“The trouble with the internet, Mr. Williams says, is that it rewards extremes. Say you’re driving down the road and see a car crash. Of course you look. Everyone looks. The internet interprets behavior like this to mean everyone is asking for car crashes, so it tries to supply them.”

https://www.nytimes.com/2017/05/20/technology/evan-williams-mediu

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