While frameworks can offer valuable perspectives and guide decision-making, rigid adherence to them can lead to tunnel vision and unhelpful outcomes. Successful decision-making often requires a blend of framework-guided analysis and intuitive judgment, where the needs of both the business and the customer are carefully considered.
The explosion of generative AI made us pause and consider what was possible now that wasn’t a year ago. We tried many ideas which didn’t really click, eventually discovering the power of turning every feed and job posting into a springboard to:
Get information faster , e.g. takeaways from a post or learn about the latest from a company.
Don’t work in community. Seriously. I never meant to become a community manager. Most of us didn’t. We fell into it sideways, like walking through the wrong door at a party and suddenly finding ourselves responsible for babysitting someone’s forgotten & drunk cousin.The job is a messy tapestry of contradictions. You'll build fences designed to be c... See more
the most visionary and effective leaders I've worked with have two seemingly disparate skill sets
1/tastefully guiding strategy and pointing attention towards the right things ta the 30k foot level
2/meticulously getting in the weeds to edit/perfect at the 1 inch level