The Infinite Game

organization is to look beyond the organization. “I will go up and out. I need you to go down and in” is how she framed her responsibility every time she took a new command. If the top person needs to focus on “up and out,” then we need their title to help frame their primary responsibility.

The words we choose can help us distance ourselves from any sense of responsibility. They can, however, help us act more ethically too.

the definition of the responsibility of business must: Advance a purpose: Offer people a sense of belonging and a feeling that their lives and their work have value beyond the physical work. Protect people: Operate our companies in a way that protects the people who work for us, the people who buy from us and the environments in which we live and w

A Just Cause is something we stand for and believe in, not something we oppose.

According to a study by McKinsey, the average life span of an S&P 500 company has dropped over forty years since the 1950s, from an average of sixty-one years to less than eighteen years today. And according to Professor Richard Foster of Yale University, the rate of change “is at a faster pace than ever.” I accept there are multiple factors th

will never go only up. It will never go only down. It will go up and down and up and down. . . . We do not think in quarters,” he says. “We think in generations.”

Leaders who prioritizes themselves over the group breed cultures of employees who prioritize their own advancement over the health of the company. The Courage to Lead begets the Courage to Lead.

Having a rival worthy of comparison does not mean that their cause is moral, ethical or serves the greater good. It just means they excel at certain things and reveal to us where we can make improvements.

The responsibility of business is to use its will and resources to advance a cause greater than itself, protect the people and places in which it operates and generate more resources so that it can