She’s the person who figures out what to do next—and then does it. She improvises.

Conformity was easier, safer, and cheaper than diversity.

Creating art is a habit, one that we practice daily or hourly until we get good at it.

The value we create is directly related to how much valuable information we can produce, how much trust we can earn, and how often we innovate.

Teamwork is what we call it when you do what the boss says.

If your factory burns down but you have loyal customers, you’ll be fine. On the other hand, if you lose your customers, even your factory isn’t going to help you—Detroit is filled with empty factories.

Part of your hard work is to shun the nonbelievers and to focus on the audience of your choice.

Blaming the system is soothing because it lets you off the hook. But when the system is broken, we wonder why you were relying on the system in the first place.

Our worldview changes what we see and how we interpret what we learn, making us blind. And we are blind to our blindness. People change