The Human Cost Of Talking To Machines: Can A Chatbot Really Care?

The calling for this new internet has never been more dire. As you're reading this, machine learning algorithms are being trained on the billions of gallons of bullshit we spew online each day.

AI-powered document editors, then, among other tools, use all that training data to make it even easier to write outcome-oriented garbage that moves us furt... See more

The problem isn’t that machines are becoming more human-like, it’s that humans are becoming more machine-like in an effort to keep up.

We’re not just bits of intelligence bouncing through the world. We have complicated emotions, and nuanced and unspoken social hierarchies. We act irrationally and pursue goals that may not be in our best interests. We don’t exist within the clean confines of an operating system or a laboratory—we act and react in a highly variable world. Creating a... See more

Let me answer your implicit complaint: “The Turing Test will be eventually passed.” That’s right (in some settings, Turing’s original prediction has been already achieved), but the truth is that any human relationship — even digital ones, even those not especially intimate like the ones between writers and readers (I love you, though) — requires mu... See more