But for me, for now, the friction is what I’m looking for. I am grateful — genuinely — for what Google and Apple and others did to make digital life easy over the past two decades. But too much ease carries a cost. I was lulled into the belief that I didn’t have to make decisions. Now my digital life is a series of monuments to the cost of combinin... See more
convenience has created a culture of passivity. Where’s the intention behind things?
Email apps are good at being better. They've invented or popularized some of the most innovative ideas in software—even if they can’t always find a business model to match. And those features are what live on.