The Five Lightbulbs framework
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The Five Lightbulbs framework
Selection: Anxieties: What worries do your prospects have? They’ll bring a set of specific questions that you’ll need to answer. They won’t be vague like “trust” or “quality”; they’ll be ultra-specific, like “do they have many gluten-free options?” Inertia: What’s holding them back? Even after they decide, prospects may need to overcome additional
... See moreYour customers’ journey begins long before they realize they need your product. It starts with problems they’re trying to solve or goals they’re trying to achieve. It continues through researching and comparing possible solutions and ends with them choosing one. I call these stages in the journey Struggle, Search, and Selection.