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The Everything Store: Jeff Bezos and the Age of Amazon
During one memorable meeting, Bezos reprimanded Lye and her colleagues in his customarily devastating way, telling them they were stupid and saying they should “come back in a week when you figure out what you’re doing.” Then he walked a few steps, froze in midstride as if something had suddenly occurred to him, wheeled around, and added, “But grea
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Abhishek Sivaraman added 5mo ago
“You could see the fact that he was getting feedback and taking it seriously,”
from The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
Abhishek Sivaraman added 5mo ago
Within Amazon there is a term used to describe the top executives who get to implement Jeff Bezos’s best ideas: Jeff Bots.
from The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
Abhishek Sivaraman added 5mo ago
Managers in departments of fifty people or more are required to “top-grade” their subordinates along a curve and must dismiss the least effective performers.
from The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
Abhishek Sivaraman added 5mo ago
But Bezos was going on gut and experience. He knew that Super Saver Shipping had changed customers’ behavior, motivating them to place bigger orders and shop in new categories.
from The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
Abhishek Sivaraman added 5mo ago
The company had little concrete idea how the program would affect orders or customers’ likelihood to shop in other categories beyond media.
from The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
Abhishek Sivaraman added 5mo ago
time. If Amazon could stay competitive on price, it could win the day on unlimited selection and on the convenience afforded to customers who didn’t have to get in the car to go to a store and wait in line.
from The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
Abhishek Sivaraman added 5mo ago
After that meeting, Warren Jenson took Greeley aside and berated him, in that moment seeing free shipping as nothing but another potential balance-sheet buster.
from The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
Abhishek Sivaraman added 5mo ago
“If you’re not good, Jeff will chew you up and spit you out. And if you’re good, he will jump on your back and ride you into the ground.”
from The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
Abhishek Sivaraman added 5mo ago