
The EQ Edge: Emotional Intelligence and Your Success

“Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives, and interpretation, you are dealing with the reality inside the other person's head and heart.”
Howard E. Book • The EQ Edge: Emotional Intelligence and Your Success
The idea is to be smart enough to consult a wide variety of sources, and selective enough to weigh the results and reach a decision that you find satisfactory.
Howard E. Book • The EQ Edge: Emotional Intelligence and Your Success
An effective method of dealing with such self-talk is to follow the ABCDE method by utilizing the “Four Ds”: disputing, debating, differentiating, and discarding,
Howard E. Book • The EQ Edge: Emotional Intelligence and Your Success
There is also an independent indicator of your Happiness. Happiness is the ability to feel satisfied with life, to enjoy yourself and others, and to experience zest and enthusiasm in a range of activities.
Howard E. Book • The EQ Edge: Emotional Intelligence and Your Success
Reuven Bar-On originally developed a model that captured emotional intelligence by dividing it into five general areas or realms, and 15 subsections or scales. Based on updated research and the latest theories on emotional intelligence, the MHS team has created the new EQ-i 2.0, with some revisions.
Howard E. Book • The EQ Edge: Emotional Intelligence and Your Success
we get older but wiser. We live and learn, and one of the things we learn is to balance emotion and reason.
Howard E. Book • The EQ Edge: Emotional Intelligence and Your Success
In sum, the flexibility component of emotional intelligence concerns our overall ability to adapt to unfamiliar, unpredictable, and fluid circumstances.
Howard E. Book • The EQ Edge: Emotional Intelligence and Your Success
Problem solving is the ability to find solutions to problems in situations where emotions are involved, and to understand how emotions impact decision making.
Howard E. Book • The EQ Edge: Emotional Intelligence and Your Success
and 45 percent of job success, depending on which field was under study.