empathy has relatively little to do with objective truth. Rather, it hinges on grasping the other's subjective truth—in this case,

Happiness is the ability to feel satisfied with your life, to enjoy yourself and others, and to have fun.

Simply put, IQ is a measure of an individual's intellectual, analytical, logical, and rational abilities.

The Decision-Making Realm involves your ability to use your emotions in the best way to help you solve problems and make optimal choices.

If so, did I learn anything from that outcome, and can I apply that knowledge to this situation? Bobby

emotional intelligence, which has been defined in several

1. Draw the five columns, as shown in Table 2.1 below.

Brenda's failure to call the activating event (A) and Bobby's reaction the consequence (C).

One way we validate this is with an instrument called the EQ-i 2.0 360. This compares a person with how others who know him or her well—managers, peers, subordinates, spouse—would complete the same ratings on that person.