The Emotional Rollercoaster of Grief and Growth in AI-Driven Change

“Eventually, doctors will adopt AI and algorithms as their work partners. This leveling of the medical knowledge landscape will ultimately lead to a new premium: to find and train doctors who have the highest level of emotional intelligence.”

Customer empathy makes a comeback. Companies will move beyond the “best gen AI model” rat race by radically transforming everyday consumer and enterprise workflows with a rich and deep pipeline of category-specific capabilities for the long-tail of professional needs. I like how my friend Aaron Levie, founder of Box, recently described these layers... See more