In truth, genuinely ‘new things’ are almost always unresolved, unrefined and uncertain. They aren’t optimized, their true purpose is unclear, their features are underdeveloped and their propositions haven’t yet crystallized. New technologies are often exciting, they can present new possibilities, novel ideas can emerge and new conversations can... See more

Iconic successes seemed outright strange at first: Amazon (wait days to receive a product you’ve never seen), eBay (buy beanie babies from someone thousands of miles away), Google (trust an algorithm to answer your questions), LinkedIn (publicly post your resume), Facebook (share personal updates with people you haven’t seen in years), Airbnb (stay... See more

Many good ideas look bad at first.