THE FEYNMAN TECHNIQUE REVISED So, if you want to master something, do it publicly and do it consistently. Publishing your written ideas forces you to learn more often and to write more clearly. Publishing a video forces you to improve your speaking skills and to articulate your thoughts. Sharing your ideas on stage teaches you how to hold an

In 2019, I advised a large global B2B company to ban the job title ‘salesperson’, to stop using the term ‘sales’ and replace it with a ‘partnerships’ team. More people responded to their emails, and their sales rose by 31 per cent. As I suspected, a job title with the word ‘sales’ in it, primes the people you contact to believe you’re going to

If you truly understand this, you’ll understand that a job that pays you slightly more cash (resources), but gives you far less knowledge and fewer skills, is a lower-paying job.

beliefs. Considering how little we know, the confidence we have in our beliefs is preposterous - and it is also essential.’

This isn’t just a symptom of arrogance – unfortunately, it’s often a symptom of being human; the psychological reason why people lean out of important, potentially vital information is because of the incredibly well-studied psychological phenomenon known as cognitive dissonance.

get a D in physics and you get an A in English, just go to English lessons . . . ‘We’ll get you to a C grade in physics’ . . . I tell you what the world doesn’t need – someone who’s shit at physics! So, find out what you’ve got a natural ability for, what’s the thing that you do best and just lean in to that!

conversations. Your personal progression is trapped behind an uncomfortable conversation.

For us as leaders, to become the complementary puzzle piece for each member of our team, we must be as inconsistent, emotionally variable and fluctuating as the people in our teams are.

‘Make people feel something – either way.’