![Preview of The Design of Everyday Things](https://images-na.ssl-images-amazon.com/images/I/416Hql52NCL._SL200_.jpg)
updated 2y ago
updated 2y ago
Two of the most important characteristics of good design are discoverability and understanding.
industrial designers emphasizing form and material, interactive designers emphasizing understandability and usability, and experience designers emphasizing the emotional impact.
So we must design our machines on the assumption that people will make errors.
Design is concerned with how things work, how they are controlled, and the nature of the interaction between people and technology.
Affordances determine what actions are possible. Signifiers communicate where the action should take place. We need both.
Two of the most important characteristics of good design are discoverability and understanding.