Much of my design career has led to me caring about product quality. But what is quality, what affects it and why is it so hard to achieve? I wrote 5,000 words on craft and why I moved to a 10-person startup after 10 years at large companies: 🆕 https://t.co/xwd94eMyez

Speaking from a decent amount of experience given that this (#1, #2, #4) is exactly how Notion product development worked early on, this works fine at small scale. It works horribly at medium-to-large scale. Why? #1. As the number of things a company works on grows, communication overhead gr... See more