Saved by Gustavo Simas
The Complexity Spectrum
To keep you focused on the big picture, Peter Senge and Otto Scharmer describe problems as embodying three types of complexity:
- Dynamic Complexity. Where cause and effect are distant in time and space. When it is high, you need to take a systems approach that deals with all the interdependencies. When it is low, you can do a piece by piece approach
Jeff Mohr • What is complexity?
Gustavo Simas added
By mapping the components of individual services (or portfolios of services) against these two axes, perhaps we can explore their relationship to systems change. To what extent are we tweaking around the edges of the existing system, versus changing the behaviour of the system itself — and how ambitious is the effort?
Adam Groves • From service design to systems change
Adam Zeiner added
Living successfully in a world of complex systems means expanding not only time horizons and thought horizons; above all, it means expanding the horizons of caring.
Donella H. Meadows • Thinking in Systems: International Bestseller
As designers, we make choices that other people have to live with. Our responsibility as designers is to make those choices count. System thinking is one way of thinking about how we can make more ethical and holistic choices. A systems approach to designing needs strong partnerships to overcome complexity. Systems thinking is an approach that incl... See more
Boxes and Arrows • Activating Change: A Designer’s Guide to Systems Thinking - Boxes and Arrows
Mo Shafieeha added
Activating Change: A Designer’s Guide to Systems Thinking - Boxes and Arrows
Boxes and Arrowsboxesandarrows.com
Mo Shafieeha added
YOU’VE FOUND A HIGH-LEVERAGE INTERVENTION WHEN YOU can see the long-term pattern of behavior shift qualitatively in a system: when, for example, stagnation gives way to growth, or oscillations dampen dramatically. This kind of breakthrough happens most readily when you can make alterations in the structure you’ve mapped out. You either add new elem
... See moreArt Kleiner • The Fifth Discipline Fieldbook: Strategies for Building a Learning Organization
Une approche systémique consiste à reconnaître que chacun de nous ne voit qu’une partie d’un monde complexe. En appuyant sur un bouton ici, on va sans doute produire une conséquence indésirable là. Il faut l’ensemble de la nuée, de la communauté, pour établir la cartographie du système tout entier et agir sur ses différentes parties de manière cons
... See more