Use what experience you do have to make logical bridges to related areas. You can find ways to connect where you are (A) to where you want to be (E) but it requires time and planning, not shortcuts.

What would you like your freelance work to be, not just for your clients but for you?

You may find that developing a template can help—checklists are so useful in freelancing! You don’t necessarily show the template to the client, although some people do.

if you need to have certain information to do the job right, then you need that information. There’s nothing wrong with asking questions.

Conduct a personal inventory. What skills and experiences do you currently have that you can capitalize on as a freelance editor?

Excellent customer service keeps clients returning to you on a regular basis.

why spend time trying to convince people that they need my services when I could spend that time connecting with people who already know they need my services?

Since the ability to manage and negotiate client expectations is the key to success, the phrase “client management” is probably more accurate than “customer service” when it applies to our businesses.

keep the relevant supporting information readily available.