The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt

“dismissive but not abusive toward low-wage workers with minimum skills who were loyal to him and worked tirelessly for him.”

these lessons in conformity can hurt us later in life.

a lack of eye contact

The most valuable and admirable people care deeply about and give everything they’ve got to help their colleagues, fellow volunteers, customers, clients, and such.

“Before you diagnose yourself with depression or low self esteem, first make sure you are not, in fact, just surrounded by assholes.”

most people are more optimistic about the future than the present. So they expect that things in their lives will be better down the road, including what is upsetting them right now.

school, we are all taught to stay in our seats until we are dismissed, which enables teachers to maintain discipline and create a more orderly classroom.

University and his colleagues estimated that abusive supervision costs U.S. corporations $23.8 billion a year (based on absenteeism, health-care costs, and lost productivity).

enough to make them all yourself.”