The Art of Scaling Taste

“Everyone bifurcates the world into content and distribution,” Whaley told me. He has brown hair, is of average height, and was wearing a nondescript gray t-shirt and jeans when we talked. “From the beginning, we viewed those as the same thing. Each object gets better with more participation, and so does MSCHF. Scale is not the goal. Scale is a too... See more

“Being good in business is the most fascinating kind of art. Making money is art and working is art and good business is the best art.”

When I asked Whaley about the competitive advantage or vision for MSCHF, he bristled slightly and would only answer obliquely. “I have to think about MSCHF in a 100-year timeframe,” he told me. “Otherwise we are incentivized to take shortcuts.”

I think I understood what he meant. A century-long vision allows you to build something that mostly ignor... See more

Anyone at MSCHF—from the four-person design team to the chief legal counsel, who practiced law with Obama in Chicago—can suggest what to build next. They’ll enter the idea into a Google document. A central brain trust of five people, consisting of Whaley and the four other founding members who joined in 2019 (including Wiesner), reviews the ideas o... See more

“Our only goal when we started was to make anything we wanted and only what we wanted.”

It succeeds because the company was founded on a strong sense of taste, and its employees work hard to protect the original vision. That means pushing each other to make objects that test their creative abilities and earn enough revenue to ensure that the vision survives.

If you’re disappointed by the mundane nature of this process, so was I. When I arrived at the office, I was half-expecting a bunch of artsy weirdos bedazzled with tattoos and attitude. Instead, I met a group of plainly dressed nice folks, mostly in their 20s and 30s, who worked hard at their craft but tried to keep the real world in sight. When I a... See more

I’ve struggled with this balance myself. When the audience responds to something I’ve written, it can be tempting to chase the revenue and viewership by repeating the format. Repeatability and audience fervor can build a business, but kill the artist.

Taste is a double-edged sword. Because it is ephemeral, you’re untouchable if you have it. Competitors won’t be able to copy it—what is there to copy? You can expand products as rapidly as MSCHF has without any negative consequences. But taste can also disappear quickly. If the artists collective loses touch with what makes them special, their adva... See more