The people we are involved with seem so fixed in their ways. How can we get them to change? We tend not to notice our own hand in this ill-starred situation, so rarely are we looking in a productive place for the answer.

As one person has the grace to practice the secret of Rule Number 6, others often follow. Now, with the calculating self revealed and humored, the central self shines through.

the player who looks least engaged may be the most committed member of the group.

It simply means, being present without resistance: being present to what is happening and present to your reactions, no matter how intense.

That opinionated “little voice in the head” is almost always speaking from Measurement Central.

Enrollment is the art and practice of generating a spark of possibility for others to share.

LISTENING FOR PASSION and commitment is the practice of the silent conductor whether the players are sitting in the orchestra, on the management team, or on the nursery floor. How can this leader know how well he is fulfilling his intention? He can look in the eyes of the players and prepare to ask himself, “Who am I being that they are not shining

Most would recognize at core that the main purpose of grades is to compare one student against another. Most people are also aware that competition puts a strain on friendships and too often consigns students to a solitary journey.

I actively train my students that when they make a mistake, they are to lift their arms in the air, smile, and say, “How fascinating!” I recommend that everyone try this.