person stands in the great space of possibility in a posture of openness, with an unfettered imagination for what can be.

I began to ask myself questions like “What makes a group lively and engaged?” instead of “How good am I?” So palpable was the difference in my approach to conducting as a result of this “silent conductor” insight, that players in the orchestra started asking me, “What happened to you?”

Each new paradigm gives us the opportunity to “see” phenomena that were before as invisible to us as the colors of the sunset to the frog.

In fact, we are saying that, on the whole, you are more likely to extend your business and have a fulfilled life if you have the attitude that there are always new customers out there waiting to be enrolled rather than that money, customers, and ideas are in short supply. You are more likely to be successful, overall, if you participate joyfully

transformation happens less by arguing cogently for something new than by generating active, ongoing practices that shift a culture’s experience of the basis for reality.

Once you are in the habit of using them, these practices will reliably land you back in the boat, reoriented in a universe of possibility.

invented anyway, so we might as well invent a story or a framework of meaning that enhances our quality of life and the life of those around us.”

Language is replete with a variety of “things” that have no existence in time and space but seem as real to us as anything we own—“justice,” for instance, or “aesthetics,” or “zero.” Using these concepts, we can accomplish what we could not otherwise. They are tools that allow us to count, to learn from others, to establish guidelines for behavior.

We propose to call our familiar everyday world the “world of measurement” in order to highlight the central position held by assessments, scales, standards, grades, and comparisons.