“Can machines be therapists?” is a question receiving increased attention given the relative ease of working with generative artificial intelligence. Although recent (and decades-old) research has found that humans struggle to tell the difference between responses from machines and humans, recent findings suggest that artificial intelligence can... See more

We’re learning to be kind to AI. AI is trained on data that’s packed full of human emotions, so we can expect better performance by treating it with a little more feeling. We’re going to say thank you, experiment with motivational phrases and praise, and test and learn our way to the incentives that get AI to perform most effectively for our work.... See more