Talk Given by John Ousterhout About Sustaining Relationships
if you want a relationship to last a long time, somehow you have to keep the scar tissue from building up. And that's really hard. So, when there's an issue, you somehow have to resolve it where there is zero lingering animosity. Nobody is even a little bit upset. Because even a little upset, that scar tissue that accumulates, that never goes away
Talk Given by John Ousterhout About Sustaining Relationships
You have to clear out any lingering resentment if you want something to last