added by sari · updated 8h ago
Switch: How to Change Things When Change Is Hard
Heath, Chip and Dan. 2010. Switch: How to Change Things When Change Is Hard.
from Design for How People Learn (Voices That Matter) by Julie Dirksen
“What’s working, and how can we do more of it?” Sounds simple, doesn’t it? Yet, in the real world, this obvious question is almost never asked. Instead, the question we ask is more problem focused: “What’s broken, and how do we fix it?” - via Chip and Dan Heath, Switch: How to Change Things when Change is Hard
from Quick Passages
Abhilash Rao and added
- “The idea that ‘change is hard' is one of the biggest myths about human behavior.
The truth is, you change effortlessly and all the time. The primary job of the brain is to adjust your behavior based on the environment.
Design a better environment. Change will happen naturally.”from 3 Ideas, 2 Quotes, 1 Question (October 17, 2019) | James Clear by James Clear
Isaac Feldman added
To make our communications more effective, we need to shift our thinking from “What information do I need to convey?” to “What questions do I want my audience to ask?”
from Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath
Rob Tourtelot and added
If you’re struggling to make a transition, create a defining moment that draws a dividing line between
from The Power of Moments: Why Certain Experiences Have Extraordinary Impact by Chip Heath