Superhuman
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Superhuman
receive anything in return for what you are willing to give.
Gene Stone • Love Is the Killer App: How to Win Business and Influence Friends
For this reason alone, we may be willing to agree to perform a larger favor than the one we received, merely to relieve ourselves of the psychological burden of debt. A Japanese proverb makes this point eloquently: “There’s nothing more expensive than that which comes for free.”
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
Generosity is not a loan to repay or a debt to settle. It's a gift to appreciate. Yes, you can reciprocate a favor by paying it back. But the best way to honor an act of kindness is by paying it forward.
No, you don't owe me a favor
Feedback is a gift. It lets you know precisely what the other person wants or needs. After you receive the gift, it’s up to you to accept it or not. But shutting down feedback with an argument or by appearing ungrateful makes it less likely you’ll be offered it again. And if you’re getting feedback from a customer or a prospect, shutting it down ma... See more
Seth Godin • “No problem” is a problem
But if you give me something, that’s different because now I kind of feel like I owe you one. It could be a feeling of obligation, or you could say it’s a feeling of gratitude