Making users sign up for yet-another-Slack group is a concern.

Integrations and bots are less important.

Many community members will likely have similar questions or issues, and you’d like to point them to a library of common answers

You want to take advantage of Slack’s large library of integrations and bots (limited to 10 on free plans), or use their no-code workflow builder (only paid plans).

Synchronous communication isn’t important, for example, if your community is distributed across many time zones.

You and your community members already use Slack for work.

You’d like community-generated content to be indexed (and thus findable in search engine results). This helps new members discover the community while reducing the core team’s support burden.

Use Discord if…

Use Discourse if…