Slack vs Discord vs Discourse: The best tool for your community - Orbit

You and your community members already use Slack for work.

While there’s no silver bullet for building and growing a community online, there are a few key questions to consider that will help guide your tooling decisions and your community strategy.

Use Discourse if…

You need unlimited message history.

Moderation and fine-grained permissions are important.

Second, most community members complain that, on chat platforms, they often answer the same question or address the same concern many times over. The conversations just disappear too quickly for others to easily find, and since they’re not indexed or perma-linked, it’s difficult to reference previously answered questions.

Integrations and bots are less important.

Use Discord if…

You want to take advantage of Slack’s large library of integrations and bots (limited to 10 on free plans), or use their no-code workflow builder (only paid plans).