Saved by sari and
Signaling as a Service
Signaling does not only explain luxury purchases but also consumption of all sorts of other goods: “Green products” are more about signaling a prosocial attitude than actually helping the environment. Other consumption signals include loyalty to a specific subculture (e.g. band t-shirts), athleticism & health consciousness (athleisure clothing) or... See more
Julian Lehr • Signaling as a Service
Another point of evidence is the lack of luxury software products. People spend absurd amounts of money on jewellery, handbags and cars, but I can’t think of a piece of software with an even remotely similar price tag. Sure, people have tried to sell $999 apps but those never took off.
Julian Lehr • Signaling as a Service
I believe that this is the main reason why consumer software companies have a harder time monetizing than their physical counterparts.
Julian Lehr • Signaling as a Service
Digital products have one crucial disadvantage over atom-based products and services: Intangibility. Apps live on your phone or computer. No one can see them except for you.
Julian Lehr • Signaling as a Service
ere’s another example: eBooks have never caught up with paper books despite being more convenient. On the contrary, physical book sales have remained stable (and in some markets even increased) in recent years. Interestingly though, people spend less time reading them. Their value seems to stem from lying around the house to impress visitors (see... See more
Julian • Signaling as a Service
ha
The financially most lucrative strategy for software companies is to provide distribution for free and instead monetize users who want to stand out of the crowd with paid signal amplification.
Julian Lehr • Signaling as a Service
But there’s a difference to other software products: Superhuman has signal distribution built in. Every time you send an email via Superhuman, your recipient will notice a little “Sent via Superhuman” in your signature.
Julian Lehr • Signaling as a Service
A positive feedback loop of views, likes and comments helps you to quantify how successful your signal distribution has been.
Julian Lehr • Signaling as a Service
The app that comes closest to a luxury service that I can think of is Superhuman, which charges its users $30 a month for an email client (which you could also get for free by just using Gmail).