Seth's Blog : "Can't complain" (but it might be worth considering)

The best way to complain is to make things better.

when you get rid of life’s annoyances, you also have gotten rid of life. Small nuisances provide texture, repose, form, cushioning. Also, a lot of our social bonding is created out of shared annoyance—much of what connects us is our small, similarly timed miseries. The more you opt out of our collective material imprisonment, the more you opt out o... See more

Feedback is a gift. It lets you know precisely what the other person wants or needs. After you receive the gift, it’s up to you to accept it or not. But shutting down feedback with an argument or by appearing ungrateful makes it less likely you’ll be offered it again. And if you’re getting feedback from a customer or a prospect, shutting it down ma... See more

• #fyi — had a thought, no real hill to die on.


• #suggestion — there’s a hill, I’m not going to die on it. But this is what I would do if I were you.


• #recommendation — I’m climbing the hill, I won’t die on it. But I’ve thought about this a lot, and don’t ignore the feedback.


• #plea — I don’t like dying on hills and that’s not really what we do, but this i

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