SaaS Competitive Advantage Through Elegant LLM Feedback Mechanisms by @ttunguz

Enter Large Language Models (LLMs). The first tranche of products and startups leveraging LLMs has kept within the mental model of selling software to achieve step-function improvements in end-user productivity. The "Copilot for [x]" trend reflects this mental model. While there are fantastic startups innovating to improve employee productivity, LL... See more

To address these concerns, several of the leading model companies are working on improved steering —a way to place better controls on LLM outputs—to focus model outputs and help models better understand and execute on complex user demands.

To do this, we employ a technique known as AI-assisted evaluation, alongside traditional metrics for measuring performance. This helps us pick the prompts that lead to better quality outputs, making the end product more appealing to users. AI-assisted evaluation uses best-in-class LLMs (like GPT-4) to automatically critique how well the AI's output... See more