Right Kind of Wrong

In these environments, people can focus on the work without being tied up in knots about what others might think of them. They know that being wrong won’t be a fatal blow to their reputation.

Left to our own devices, we will speed through or avoid failure analysis altogether.

helping people and organizations learn so they can thrive in a world that keeps changing.

if you expect to try your best, accepting that you might not achieve everything you want, you’re likely to have a more balanced and healthy relationship with failure.

people in psychologically safe teams can admit their mistakes. These are teams where candor is expected. It’s not always fun, and certainly it’s not always comfortable, to work in such a team because of the difficult conversations you will sometimes experience.

Success is stumbling from failure to failure with no loss of enthusiasm. —Winston Churchill

because they had spent time working together through multiple flights, they’d made fewer errors as teams.

define failure as an outcome that deviates from desired results, whether that be failing to win a hoped-for gold medal, an oil tanker spilling thousands of tons of raw oil into the ocean instead of arriving safely in a harbor, a start-up that dives downward, or overcooking the fish meant for dinner. In short, failure is a lack of success.

resilient people make more positive attributions about events than those who become anxious or depressed.