
Reclaiming Conversation: The Power of Talk in a Digital Age

And conversations with phones on the landscape block empathic connection. If two people are speaking and there is a phone on a nearby desk, each feels less connected to the other than when there is no phone present. Even a silent phone disconnects us.
Sherry Turkle • Reclaiming Conversation: The Power of Talk in a Digital Age
Studies show that the mere presence of a phone: Andrew Przybyliski and Netta Weinstein, “Can You Connect with Me Now? How the Presence of Mobile Communication Technology Influences Face-to-Face Conversation Quality,” Journal of Social and Personal Relationships (2012): 1–10, doi:10.1177/0265407512453827.
Sherry Turkle • Reclaiming Conversation: The Power of Talk in a Digital Age
“Don’t people know that sometimes you can just look out the window of a car and see the world go by and it’s wonderful?”
Sherry Turkle • Reclaiming Conversation: The Power of Talk in a Digital Age
The mere presence of a phone signals that your attention is divided, even if you don’t intend it to be. It will limit the conversation in many ways: how you’ll listen, what will be discussed, the degree of connection you’ll feel. Rich conversations have difficulty competing with even a silent phone. To clear a path for conversation, set aside lapto
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Recent research shows that people are uncomfortable if left alone with their thoughts, even for a few minutes. In one experiment, people were asked to sit quietly—without a phone or a book—for fifteen minutes. At the start of the experiment, they were also asked if they would consider administering electroshocks to themselves if they became bored.
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A 2015 Pew Research study reported that younger users of mobile phones “stand out prominently when it comes to using their phones for two purposes in particular: avoiding boredom, and avoiding people around them.” Aaron Smith, “U.S. Smartphone Use in 2015,” Pew Research Center for Internet, Science, and Technology, April 1, 2015,
Sherry Turkle • Reclaiming Conversation: The Power of Talk in a Digital Age
The multitasking life puts us into a state similar to vigilance, one of continual alert. In that condition, we can follow only the most rudimentary arguments. So multitasking encourages brevity and simplicity, even when more is called for. And the harm that multitasking does is contagious. We’ve seen that someone multitasking on a laptop distracts
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this will degrade the performance: Faria Sana, Tina Weston, and Nicholas J. Cepeda, “Laptop Multitasking Hinders Classroom Learning for Both Users and Nearby
Sherry Turkle • Reclaiming Conversation: The Power of Talk in a Digital Age
I’m not suggesting that we turn away from our devices. To the contrary, I’m suggesting that we look more closely at them to begin a more self-aware relationship with them.