The greatest opportunities for leadership typically arise in times and places where it’s needed most. It is often those times when things are troubled or chaotic when you can move light years ahead—if you’re the right person, if you’re prepared, and if you’re the one whom others trust and respect.

What you focus on is what you get. In fact, what you focus on grows.

would rather err by giving a person too many chances than by giving them too few. If I’m going to make a blunder, I’d rather do it in the process of giving someone the benefit of the doubt and trying to help them get ahead, than in holding them back or holding them down.

Here’s the good news about human nature: Whatever you focus on, that’s what you get more of. Here’s the bad news about human nature: Whatever you focus on, that’s what you get more of!

I learned from Art that it was our job to make the field look good—not their job to make us look good.

You Don’t Need a Title to Lead

A meeting isn’t just a meeting. It’s an event.

People will often wait to get into a leadership position before they lead. But you don’t always have that luxury.

Leadership starts with leading yourself, which means accepting yourself with all your faults and imperfections, and not beating yourself up when you make mistakes.