Apologizing for slow replies is a symptom of unrealistic demands in an always-on culture. How quickly people answer you is rarely a sign of how much they care about you. It’s usually a reflection of how much they have on their plate.

I’ll get back to you whenever The expectation of an immediate response is the ember that ignites so many fires at work. First someone emails you. Then if they don’t hear from you in a few minutes, they text you. No answer? Next they call you. Then they ask someone else where you are. And that someone else goes through the same steps to get your

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