Apologizing for slow replies is a symptom of unrealistic demands in an always-on culture. How quickly people answer you is rarely a sign of how much they care about you. It’s usually a reflection of how much they have on their plate.
Adam Grant • Granted: The case for slow replies, and insights on facing fear and finding hope
I’ll get back to you whenever The expectation of an immediate response is the ember that ignites so many fires at work. First someone emails you. Then if they don’t hear from you in a few minutes, they text you. No answer? Next they call you. Then they ask someone else where you are. And that someone else goes through the same steps to get your att
... See moreDavid Heinemeier Hansson • It Doesn’t Have to Be Crazy at Work
I both have so much to say and nothing to say. Perhaps it is that some of what I have to say simply requires more time and space to marinate than these weekly letters allow; perhaps it’s that some of what I have to say isn’t meant to be said to 23,000 people but instead to my partner, or my child, or a friend, or in a longer-term project. Perhaps i... See more

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