Compassionate Candor engages the heart (care personally) and the mind (challenge directly). Unfortunately, the term “Radical Candor” doesn’t communicate that to everyone.

The axes of this framework are past performance and future growth trajectories. The assessment of past performance on the horizontal axis of this framework does go from “bad” to “good,” but not the vertical axis. It’s just as good to be in the bottom-right quadrant as in the upper-right. Rock stars are just as important to a team’s performance as s

Put another way, compassion is empathy plus action.”

Guidance, team, and results: these are the responsibilities of any boss.

A good rule of thumb for any relationship is to leave three unimportant things unsaid each day.

“Steep growth” is generally characterized by rapid change—learning new skills or deepening existing ones quickly. It’s not about becoming a manager—plenty of individual contributors remain on a steep growth trajectory their entire careers, and plenty of managers are on a gradual growth trajectory. Nor should steep growth be thought of as narrowly a

“Radical Candor” is what happens when you put “Care Personally” and “Challenge Directly” together.

INTRODUCTION

Managers often devote more time to those who are struggling than to those who are succeeding. But that’s not fair to those who are succeeding—nor is it good for the team as a whole. Moving from great to stunningly great is more inspiring for everyone than moving from bad to mediocre. And seeing what truly exceptional performance looks like will hel