Pre-Meal: A Gift Should be a Gift
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Pre-Meal: A Gift Should be a Gift
Gifts, to me, are deeply meaningful, which is why I get so mad when a business gives me a cheap tote with a branded USB drive. Try harder! Do better! Gifts are a way to tell people you saw, heard, and recognized them—that you cared enough to listen, and to do something with what you heard. A gift transforms an interaction, taking it from transactio... See more
Notes & Highlights for Unreasonable Hospitality by Will Guidara
I hear this a lot: “Well, of course you could afford to pull those tricks at an expensive restaurant.” And I always think: Are you sure you can afford not to? It’s true—these gifts cost money, in labor if nothing else. But I’m my dad’s son, and I reviewed the Dreamweaver line item in the P&L every month with an eagle eye. There was never any qu... See more
Notes & Highlights for Unreasonable Hospitality by Will Guidara
a gift to my child is a gift to me.
Robert B. Cialdini • Influence, New and Expanded: The Psychology of Persuasion
receive anything in return for what you are willing to give.
Gene Stone • Love Is the Killer App: How to Win Business and Influence Friends
Goody is a messaging company more than an e-commerce company. It’s seeing someone open your gift, reading their note, and the back and forth that ensues that brings the real joy.
Edward Lando • Goody—A Remote Control For Joy
The reciprocation mindset is initiated when you give something to someone as a gift. It’s not something they should have to request from you. (If I have to request it, it’s a favor.) And it’s not something you give me in return for something I’ve done. (That’s a thank you.) Here are some examples of what I’m talking about. Are you a dog groomer? Gi
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