Companies with cash, with debt collateral, with highly valued stock will be positioned to acquire the assets of distressed competitors and consolidate the market.

Firms that convince consumers to enter into a monogamous relationship with them are positioned to accumulate more value over time than firms that interact with consumers transactionally.

Streaming video adds momentum to the flywheel. Movies and entertainment evoke powerful emotions. The NPS score (consumers’ emotional connection to a company) is negative to zero for ecommerce and internet companies, but it’s strong for SVOD (streaming video on demand) companies. Loving Fleabag means you’re more likely to buy your next toaster from

because the gift wrap and the experience were so great. In terms of digital, anything you can do to save your customers

Yale professor Lauri Santos’s course “Psychology and the Good Life,”

The forced embrace of telemedicine promises an explosion in innovation and opens a new front in the war against the costs and burdens of our broken healthcare system.

2020 Tesla will produce approximately 400,000 vehicles, while the other four companies will build a combined 26,000,000.

of 2020, approximately 16% of retail was transacted via digital channels. Eight weeks after the pandemic reached the U.S. (March to mid-April), that number leapt to 27% … and it’s not going back. We registered a decade of ecommerce growth in eight weeks.

The difference? Facebook and Google run on rage as an engagement model; Netflix and LinkedIn are powered on a subscription model (note: approximately 20% of LinkedIn revenues come from advertising).