And they are using that data to make more money off of us. We used to trade time for value. Now we trade our privacy for value. Furthermore, the companies that accumulate this data are getting more sophisticated at using it to capture more of our data, and more of our time. NBC could only send out one program at a time, and it had to do its best to

Companies with cash, with debt collateral, with highly valued stock will be positioned to acquire the assets of distressed competitors and consolidate the market.

time will build your NPS (Net Promoter Score) more than flowery marketing language about “these unprecedented times.” Cut to the chase, make your site as efficient as possible, save me time.

Gap years should be the norm, not the exception. An increasingly ugly secret of campus life is that a mix of helicopter parenting and social media has rendered many 18-year-olds unfit for college.

Recurring revenue bundles are expensive, hard, and enduring.

We are motivated to buy products and services that make us feel more successful and good-looking, so we can attract better mates. We pay irrational margins for products that improve our sex appeal.

Rookie marketers think people want choice. Consumers don’t want more choice, but more confidence in the choices presented. Choice is a tax on time and attention. Customers want someone else to do the research and curate the options for them.

How have they done it? The algorithm is this: innovate, obfuscate, and exploit.

two tech giants for whom media is not a core business, but just a part of the flywheel, a feature.