Pebbles of Perception: How a Few Good Choices Make All The Difference

This is understandable as we need to be moving forward and conviction helps us do so. The problems begin when we extrapolate what worked in one set of circumstances to a different set of circumstances.

Be interested. Ask questions and let your tone be gentle and inquisitive. Good if questions stimulate rich debate. For

categorise it as follows: (i) self-awareness, (ii) self-regulation, (iii) empathy, (iv) social skills, and (v) motivation.

Practise accepting what is.

Chapter One: Is There a Better Question?

Successful negotiators incrementally and continually build on common ground.

PART I CURIOSITY (The Why)

the best things in life are not things. They are experiences. What we truly treasure springs from experiences.

9. Successful negotiators delve into differences. Differences are a treasure trove of differing perceptions of value.