the I is frustrated that the C is hyper-focused on a small error or mis-statement, when the proposed solution itself includes genius-level concepts or strategy.

not to say that you are stupid, or that the customer is fickle, but miscommunication is easy. What I say is not exactly what I think. What you hear is not exactly what I said. And what you understand is based on what you heard… Which can end up being a long way from what I thought.