
Outcomes Over Output

These indicators have some important properties. First, they are measures of what people are doing—in other words, they measure behavior. Second, they predict the success that we’re seeking. In other words, they’re outcomes: our indicators are the customer behaviors that drive the business results we’re seeking.
Joshua Seiden • Outcomes Over Output
So how do you write better OKRs? One way is to think of Key Results as outcomes. If
Joshua Seiden • Outcomes Over Output
both observable and measurable. This
Joshua Seiden • Outcomes Over Output
insist that our teams plan in terms of outcomes, then ask repeatedly: “what new behaviors did your work create that are creating value for the business?”
Joshua Seiden • Outcomes Over Output
Gothelf, Jeff. Outcomes Mapping https://medium.com/@jboogie/execs-care-about-revenue-how-do-we-get-them-to-care-about-outcomes-5d541a823358
Joshua Seiden • Outcomes Over Output
an outcome is a change in human behavior that drives business results. Outcomes have nothing to do with making stuff—though they sometimes are created by making the right stuff. Instead, outcomes are the changes in customer, user, employee behavior that lead to good things for your company, your
Joshua Seiden • Outcomes Over Output
our highest priority is to satisfy the customer through early and continuous delivery of value.
Joshua Seiden • Outcomes Over Output
Maybe we know that they visit our site after a friend shares an image of one of our shirts on social media.
Joshua Seiden • Outcomes Over Output
Instead, think of MVP as the the smallest thing you can do or the smallest thing you can make to learn if your hypothesis is correct. So, to sum up: an MVP is simply an experiment.