Who is my client? What is this job about? What are the tasks, the deliverables, the scope, the methods and the metrics that will indicate success (task contract)? What type of relationship contract do I want and need to have with my key client(s) (relationship contract)?

Tools and techniques:

The word ‘dynamics’ comes from a Greek word meaning forces. So Group Dynamics refers to the forces operating in groups.

a few questions that will signal to the person that you are interested in who they are.

The OD cycle reminds us of the key actions we need to undertake in order to keep the process as intact as possible.

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You will need to use the contracting process to not only pin down the content issues but also pin down the form of collaborative relationship you need with the client constellation as you clarify what they really want out of the project.

to adapt our approaches in a changing work context without compromising our core values.

Social Constructionism – Appreciative Inquiry