Three-step Model – unfreezing, movement, refreezing

‘If I count on meeting my needs while I work, the clients will be in deep trouble.’

Social Constructionism theory will help us understand the meaning-making process of the organization’s dominant narrative,

The focus on building the relationship is to ‘earn our right to help’

Finally, it also doesn’t mean that when clients have blind spots and dysfunctional politics we won’t confront them

Introduce yourself.

‘theory based, process focused, and value driven…

expanding understanding of the interdependencies they have with others in the organization,

investigate the outside world and bring outside data into the local system