On Developing the Community Profession
I’ll be real here for a sec. Community building is hard. Community builders are project managers, designers, consultants, customer support specialists, researchers, event planners, marketers, networkers, writers, recruiters, strategists. But above all, community builders are people people. They have their finger on the pulse of the group. They have... See more
Connection Engine • Build it and they will come - or will they?
Don’t work in community. Seriously. I never meant to become a community manager. Most of us didn’t. We fell into it sideways, like walking through the wrong door at a party and suddenly finding ourselves responsible for babysitting someone’s forgotten & drunk cousin.The job is a messy tapestry of contradictions. You'll build fences designed to be... See more