No tradeoff between quality and scale
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No tradeoff between quality and scale
Anyone who attempts to serve a customer at a new level of quality and scale is an entrepreneur. Anyone who does not, is not.” —Babak Nivi[134]
Nicolas Colin • Hedge: A Greater Safety Net for the Entrepreneurial Age
It takes enormous discipline to NOT try to scale something that's working. But some things just don't scale -- and trying to do so can destroy the golden goose in the process. Many entrepreneurially minded people can't help themselves from trying.
the science of business is scaling, and the art of business is things that don’t scale
Scott Belsky • The Wild Future of Commerce & The Rise of Conformative Software
Working in technology means one thing above all else: chasing scale. There is a reason why much of the tech world is obsessed with growth. Free from physical constraints, digital systems can scale to an incomprehensible size. The appeal of conquering the engineering, design and business challenges of mega-scale is strong, the rewards immense. But u
... See moreI think another driver of this sentiment and behavior is that chasing scale strips you of some humanity. It puts your head too high up in the clouds. It removes you from what happens in the real world with real people. Pursuing something that can’t scale does the exact opposite: it grounds you. It’s a comforting and healing next act.