No Rules Rules: Netflix and the Culture of Reinvention
having a lean workforce has side advantages. Managing people well is hard and takes a lot of effort. Managing mediocre-performing employees is harder and more time consuming. By keeping our organization small and our teams lean, each manager has fewer people to manage and can therefore do a better job at it. When those lean teams are exclusively ma
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THE SIXTH DOT If you have high talent density and organizational transparency firmly in place, a faster, more innovative decision-making process is possible. Your employees can dream big, test their ideas, and implement bets they believe in, even when in opposition to those hierarchically above them.
Erin Meyer • No Rules Rules: Netflix and the Culture of Reinvention
Generally, I believed that if the dilemma is linked to an incident at work, everyone should be informed. But if the dilemma is linked to an employee’s personal situation, it’s up to that person to share details if he chooses.
Erin Meyer • No Rules Rules: Netflix and the Culture of Reinvention
THE SEVENTH DOT The Keeper Test has helped to elevate the talent density at Netflix to a level rarely seen in other organizations. If each manager considers carefully, on a regular basis, whether every employee on the team is indeed the best choice for that position and replaces anyone who isn’t, performance across the organization soars to new hei
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Unlimited holiday is easy to implement—you just have to create an environment of trust, and ours is built through three company rules: (1) always act in the best interests of the company, (2) never do anything that makes it harder for others to achieve their goals, (3) do whatever you can to achieve your own goals. Other than that, when it comes to
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We hadn’t hired any new talent or raised anyone’s salaries, but day-by-day candor was increasing talent density in the office.
Erin Meyer • No Rules Rules: Netflix and the Culture of Reinvention
When you receive feedback, you need to fight this natural reaction and instead ask yourself, “How can I show appreciation for this feedback by listening carefully, considering the message with an open mind, and becoming neither defensive nor angry?”
Erin Meyer • No Rules Rules: Netflix and the Culture of Reinvention
Netflix promotes not just candid feedback but also frequent feedback,
Erin Meyer • No Rules Rules: Netflix and the Culture of Reinvention
Creative work requires that your mind feel a level of freedom. If part of what you focus on is whether or not your performance will get you that big check, you are not in that open cognitive space where the best ideas and most innovative possibilities reside. You do worse.