New Synchrony Research Finds Pet Parents Are Equally as Concerned About the Cost of Specialty Veterinary Care as their Pet's Potential Outcome

We asked veterinarians what challenges they are having MORE trouble with over the past 12 months. There was some nuance in the response between private and corporate practices:

Corporate Practices

1. Finding staff


2. Staff burnout


3. Pet owner financial constraints

Private Practices

1. Finding staff


2. Pet owner financial constraints


3. High appointment demand

Challenge #3: Lack of price transparency and increasing costs of healthcare. We’re inspired by employer-oriented companies like Amino, as well as progressive providers like Kindbody, who empower consumers with upfront cost estimates for health services.

85% of pet owners with insurance believe it's worth it, according to a recent MarketWatch survey.99.5% of policyholders surveyed reported that they do not regret having pet insurance, knowing their pets are covered for significant expenses such as surgeries, diagnostics, and ongoing treatment.Pet owners without insurance are nearly 1.5 times more l... See more

Ongoing costs are easier to ignore than immediate price: How much does it cost to adopt a puppy at the shelter? Perhaps it’s the $400 you put on your credit card. But that doesn’t count 14 years of food, replacing the chewed-up cashmere duster, getting the carpets cleaned, the dog sitters and more. Organizations and families make decisions based on

... See more